PMTools Forum **NEW** - Frequently Asked Questions

Frequently Asked Questions

PMTools Forum: How do I log in?; Why can I log in but not see any forums?; Who can access the PMTools Beta forums?; How do I subscribe to a forum?; How do I subscribe to a topic?; How do I receive email notifications?; Where should I report a problem with PMTools?; Where should I submit suggestions or feature ideas?; Can I post in the Announcements forums?; How do I update my account information?; Who should I contact if I cannot access the forum?; What should I avoid posting?

PMTools Forum

How do I log in?: Use the same username and password associated with your VSoftwareTools aMember account. If your PMTools subscription is active, your forum account is created automatically.

Why can I log in but not see any forums?: Forum access is based on your current PMTools subscription status. If your subscription has expired or is no longer active, you may still be able to log in, but you will not see the subscriber forums.

Who can access the PMTools Beta forums?: The PMTools Beta area is available only to current PMTools subscribers who are enrolled in the PMTools beta program.

How do I subscribe to a forum?: Open the forum you want to follow and click the Subscribe forum link near the bottom of the page.

How do I subscribe to a topic?: Open the topic and click the Subscribe topic option. You can then receive notifications when new replies are posted.

How do I receive email notifications?: Open the User Control Panel, choose Board preferences, and review your notification options. You can control which activity generates email notifications.

Where should I report a problem with PMTools?: Beta testers should use the Bug Reports forum in the PMTools Beta section. For general PMTools questions, use General Discussion.

Where should I submit suggestions or feature ideas?: Beta testers can use the Suggestions & Feedback forum. Other PMTools users can post ideas in General Discussion.

Can I post in the Announcements forums?: Announcement forums are read-only for most members. VSoftwareTools staff use them to post important PMTools and beta information.

How do I update my account information?: Your main account information is managed through your VSoftwareTools aMember account. Subscription and customer information should be updated there rather than in the forum.

Who should I contact if I cannot access the forum?: Contact VSoftwareTools support if your PMTools subscription is active but you cannot access the appropriate forum areas.

What should I avoid posting?: Do not post passwords, payment information, private customer information, license information, or other sensitive data.

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